Shipping terms and delivery terms

Considering that by “shipment” of the garments we mean the delivery of the same by MARIO E GIUSEPPE TOVAGLIERI s.a.s. to the couriers identified at the time of the conclusion of the order. MARIO AND GIUSEPPE TOVAGLIERI s.a.s. is not required to ship the items until it has received payment of the price, upon receipt of which MARIO E GIUSEPPE TOVAGLIERI s.a.s. agree that the garments will be shipped.

At the end of the payment procedures the order will be taken over by the system.

Orders are processed from 9.00 to 18.00 CET Monday to Friday. Orders placed after 6pm on a Friday are processed the following Monday. In terms of processing and delivery, weekends, holidays and days falling within company holidays are to be considered excluded, appropriately communicated on the website in the section dedicated to the opening hours / days of the Company Store. National, regional and local holidays are observed.

Below is the list of countries in which and to which deliveries are made:

Greece Italy
Lithuania Luxembourg
Czech Republic

Deliveries are made to the address indicated by the Customer and in the manner indicated in the order summary.

Deliveries are made to the address indicated by the Customer and in the manner indicated in the order summary.

The delivery of the products purchased on the site takes place after taking charge of the courier within 4-5 working days in the territory of the Italian Republic, and in 6-7 working days in the European countries referred to in the “Country List” of which above.

Standard home delivery in the territory of the Italian Republic is FREE for customers.

Shipping to European countries present in the “Country List” mentioned above has a cost of € 10.00.

The delivery times cannot, in any case, be considered binding and MARIO E GIUSEPPE TOVAGLIERI s.a.s., not being able to directly control the deliveries of the garments after their shipment, cannot be held responsible in any way for their non-compliance.

Without prejudice to the time necessary for the personalization of the garment or the occurrence of extraordinary or unforeseen causes, we will send the order within the period indicated above, and in any case, within a maximum of 30 working days from the moment of confirmation of the order by by MARIO AND GIUSEPPE TOVAGLIERI sas After this deadline, in case of non-receipt of the package containing the relative order placed, we invite you to contact the customer assistance numbers or write an email to

For security reasons we do not deliver to post office boxes, hotels, aparthotels, residences, transport agencies, logistic platforms and / or similar.

Customers of the online shopping site of MARIO E GIUSEPPE TOVAGLIERI s.a.s. they can monitor the status of orders thanks to the “Order Tracking” function provided by the courier in charge of delivery. The control of your order can be carried out by the Customer only after the shipment of the garments using the tracking data provided by e-mail or SMS by courier. The Customer can also fill out the appropriate “Check your order” form on the Site; MGT will respond within 24 hours.

Customers or other subjects appointed by the Customers who are at the address indicated for the delivery of the items contained in the order confirmation, are required to check at the time of delivery that:

Any damage found to the transport packaging or packaging of the garments must be immediately challenged by the Customers by affixing a written control reserve on the proof of delivery of the correrie. Once the courier’s document has been signed without any objection, the Customers cannot subsequently raise a complaint to MARIO E GIUSEPPE TOVAGLIERI s.a.s. with reference to the external characteristics of the packaging / packaging of what was delivered.

The items are delivered by the courier to the Customers or to persons authorized by the latter; the person whose items are delivered must sign to certify the delivery.